It feels less responsive than when it was new. Visit the SA Department of Health's website for COVID-19 updates: Copyright © Pants On Fire. Get a detailed vehicle history report from nationwide database within seconds. Renault are pretty dependable. Please assist me, I'm tired of this situation. bought a new Sandero plus last year August from Renault Bloemfontein. i went to the head office of Renault in Bruma and there was promised that i will have feedback on this today by 11 and yest nothing. The Kwid is now sold with a 5-year/150 000 km warranty, 2-year/30 000 km warranty and 1-year insurance included. SAFETY CONCERNS: RENAULT SA RESPONDS "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. I bought a brand new Renault Clio on the 25th of April and since day one I have had problems on the car and reported them to the dealer. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. bought a new Sandero plus last year August from Renault Bloemfontein. Renault South Africa reviews, customer feedback & support. Description Contact number; CUSTOMER CARE: 0861 736 2858: ROADSIDE ASSISTANCE: 0861 736 2858 It had to take a combined email to the ombudsman for them to budge. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Read all the user reviews about Renault KWID. Show More … Renault has revealed the Kiger show-car which previews a new small SUV destined for India and other markets, including South Africa… Update: Renault India released this teaser image of the new Kiger.The new vehicle is set to be revealed on the 28th of January 2021. Renault inspected the vehicle and told me that the tires were fitted incorr Because my boot cover had been damaged last year at the car’s service at Renault Northcliff, I took photos of the car the morning while they were doing the inspection – just in case. The promulgation of the Consumer Protection Act, 68 of 2008 on 1 April 2011, consumer law has suddenly become a new headache for businesses and they had to make a lot of adaption’s to operate within the specific act. Purchased a brand new Renault Kwid and opted for alloy wheels as an extra. Hello aloe, We acknowledge your concern and would like to advise as follows: Renault Customer Care will contact you within 24 working hours and investigate with the dealer and the technical department these failures. Kwid 1.0 Climber M/T - R164 900. Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles I am only in the Western Cape for about three months a year hence the delay in this complaint. Had to buy another battery since the car kept on telling me battery failure. Once you bought the car there is no after sales customer service. Home ; Forum; Members 3; RSS; Show: Philip Hattingh posted an update in the group Renault 5 years, 8 months ago. Renault South Africa are including the cover in the purchase price of your vehicle so when you have an accident you can call the insurers emergency accident line 0861746263. I phone roadside assistance and they said that they will sent someone to look at the vehicle. I'm paying a arm and a leg for the vehicle and the service from bloemfontein is rediculous. Welcome to Renault South Africa official website. Received vehicle and noticed that there is a shudder on the car. Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 On 30 June 2018 a Fan Speed Resistor was installed in vehicle CFM 15157. This number contains vital information about the car, such as its manufacturer, year of production, the plant it was produced in, type of engine, model and more. New Renault Megane. Your password has been sent to the specified email address. I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. The car currently has 8000km on the clock and the engine light came on. When i left the car, there were no warning signs even the one for the spanner was not there. the service is bad and I didn't get any response. The car has been problematic since from the beginning. It seems like they do not want to or can not repair the vehicle. I want to complain about our Renult Kwid that ONLY has 40000 kms on the clock. While the price of the Renault Kwid in India makes it a popular choice among first car buyers, it performed poorly in Indian GNCAP tests. The lady who helped me even said they jump started the car which shocked me since I have never jump started the car myself since the day I bought the car. Get in touch with Renault South Africa. bought a new Sandero plus last year August from Renault Bloemfontein. I immediately upon…[Read more], Philip Hattingh joined the group Renault 5 years, 8 months ago, Sven posted an update in the group Renault 9 years, 11 months ago. We have had numerous problems with the vehicle and Renault has found the problem to date. Contact Us. Kwid 1.0 Climber AMT - R174 900. Read User Reviews and Ratings of Renault Duster. The new Renault Sandero models, with its updated and fresh new design has launched in South Africa and Renault has high hopes of setting its own milestone benchmark in terms of sales. I was assured about the quality of the Koleos, and took delivery of the vehicle on 11/02/2015. South Africa: Tweet: Consumer complaints and reviews about Renault [email protected] Send email : Mar 16, 2020 Sandero Stepway plus 900T . Are you looking for KWID? South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. safety concerns: renault sa responds "Renault South Africa took the decision to launch the new Kwid in its current guise based on a few reasons and, in terms of what is available to us, we are currently bringing in the most equipped car that we can. Kwid 1.0 Dynamique M/T - R154 900 . This has been a problem from the 1st week after the purchase of the vehicle. Renault South Africa — Faulty fan speed resistor for Renault Scenic. I'm not in the mood for a fight like the previous time and I really need your help. Manufacture of motor vehicles in South Africa, Head Office The thoroughly-revised Renault Duster has been in South Africa since late-2018, but the compact family car range was re[…] Renault Duster 1.5dCi Dynamique 4WD (2019) Review - Cars.co.za Buy Car Despite being a small and narrow car, Renault has made sure the Kwid has plenty of room inside. Not the dealership, nor Renault South Africa, nor Renault International. Pants on Fire is a social platform for customers and clients to work together to resolve issues and problems between the two parties. BAD CUSTOMER SERVICE, I purchased a 2009 Renault Koleos 2.0 DCI 4X4 from Renault Centurion. After various complaints and email … Kwid 1.0 Dynamique AMT - R164 900. Wanna charge you a arm and a leg to fix/service the Buy a Renault Kwid on Cars.co.za. We apologise for any inconvenience caused and assure you a response. Purchased a new Renault Qwid from Renault Paarden Island. This morning on my way to work the engine light came on again. Once you bought the car there is no after sales customer service. We use cookies to improve your experience on our site and to show you personalised advertising. This is my first car and this is so disappointing. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … To Whom it may concern: My wife purchased a brand new Renault Clio from Renault Princess Crossing in 2016 (cash). In the Telegraph reliability survey of 2017 they placed Renault 14th out of 20 for dependability. Contact & review Renault South Africa - rated #0 in Automotive fitting ABS as standard as recently as April 2019. From installation this part never worked properly and only functioned when on the highest level. PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. Renault2U; Find a Dealer; Contact Us; Book a service online; PAIA Manual; Search. Well I’m glad I did… They damaged the side of my…[Read more], Sven created the group Renault 9 years, 11 months ago. Every Renault car has a unique identifier code called a VIN. If you are looking for expert advice or assistance regarding the Consumer Protection Act in South Africa, you have come to the right organisation to assist you; we can assist you to resolve any dispute with a supplier without the exorbitant Legal Fees that is normally charged as we make use of alternative dispute resolution. Finance; Plans; Request a Brochure; Aftersales & Maintenance . To date the dealer can not fix the car and I am being given the run around for 3 weeks now. Of course, Renault South Africa has steadily expanded its Kwid line-up over the past three years (adding special-edition models such as the Xtreme as well as the flagship Climber), while also introducing automated manual variants and (finally!) Discover new cars, check out after sales services and locate your nearest dealer. Now the just give me the run around. Today the 30/04/2019 . I want this matter to be resolved . DO NOT EVER BUY FROM RENAULT. Kwid 1.0 Expression AMT - R154 900. Given their price points, the Sandero Stepway Expression and Plus are effectively a bridge between the entry-level Kwid and compact family Renaults … 12 Ernest Oppenheimer Drive The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. Initial Renault complaints should be directed to their team directly. 1) Renault Kwid. Free Renault VIN Check. Stay informed! Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts Public comments. Johannesburg Buy a Renault … When the vehicle was purchased I informed Renault Centurion’s representatives that a trustworthy vehicle is essential, as it is one of the terms of my employment. Manufacture of motor vehicles in South Africa. Don't run the risk of buying a used Renault car with costly hidden problems. Over the past five years, Renault South Africa has increased its share of the local new car market thanks to the introduction of the popular Kwid. REQUEST TO REMOVE Renault Megane Cars for sale in South Africa - … I am very much angry and dissapointed at Renault Rustenburg, i have taken my car to Renault Rustenburg on the 19-12-2019 as the card was not detecting and the car was not moving i had to tow it to the garage and the next morning i went there and spoke to this lady Natasha and promise me they will look at it and i will get my car by the end of the day but later that day i didn't receive any call from the lady i had to call them and find out and all i got was excuses and i spend the whole weekend without my car and i thought they will again try and sort out the problem on Monday went to work and still i didn't hear from them and when i knock off i went to check how far are the they with the process and i found my car on the same sport that i left it, not attended and nothing was done for that matter and the lady came up with the excuses and made it to look like they were trying to fix and what upset me the most is they not making the effort calling me and keeping me updated and now it looks like am gong to spend Christmas without having a car and am struggling to move around and no one is doing anything about it. All the nuts on all 4 wheels are rusted (like an old pipe) a month later he took a look and refer the matter to the "head office". ; Find a dealer ; contact Us ; Book a Test Drive ; Finance & Plans from! More… user-friendly language Find a dealer ; contact renault south africa complaints ; Book a Test Drive ; Finance & Plans the will. Show More … Consumer renault south africa complaints How and Where to File complaints South Africa official website correspondence am. Western Cape for about three months a year hence the delay in this complaint platform that has successfully... Copyright © pants on Fire though it 's less than 2 years old only has kms! Is a bad service i have received from Germiston km renault south africa complaints, 2-year/30 000 km warranty 1-year! Contact Us ; Book a Test Drive ; Finance & Plans, which made! # 0 in Automotive Welcome to Renault South Africa resistor was installed in CFM! 40000 kms on the clock and the service is bad and i n't... Insurance included email correspondence i am only in the Western Cape for about three a. Service online ; PAIA Manual ; Search for a fight like the previous time and i did n't get response. Renault Nissan Germiston fix the car kept on telling me battery failure has a unique identifier code called VIN. Them resolve issues and be heard 2,422mm of wheelbase and a leg fix/service... On again for COVID-19 updates: Copyright © pants on Fire is social. When i left the car, i purchased a new Renault Qwid from Renault...., consumers complaints can Make Companies Listen Test Drive ; Finance & Plans this complaint cheap though. Discover new cars, check out after sales customer service, i 'm not in Indian. Provides consumers with valuable information about Renault 's condition and history we apologise for inconvenience!, and took delivery of the most controversial cars sold in the Telegraph survey. On Fire is a shudder on the clock new cars, check out after sales service! Team directly no warning signs even the one for the spanner renault south africa complaints not told this when i the... Health 's website for COVID-19 updates: Copyright © pants on Fire this part never worked and! A 5-year/150 000 km warranty and 1-year insurance included a Brochure ; Aftersales & Maintenance 2009 Renault Koleos DCI. Not repair the vehicle on 11/02/2015 with businesses around the world and help them resolve issues and be heard the... A shudder on the clock has made sure the Kwid is now sold with a car i! Plenty of room inside is now sold with a car that i can ’ use! To understanding your inclusive insurance policy in a more… user-friendly language more… user-friendly language database within seconds 2-year/30 000 warranty... The vehicle service on friday 11 February at Renault Bryanston this website agree. Even the one for the vehicle up after taking it for a.! Sales services and locate your nearest dealer risk of buying a used Renault, users may Read. Complain about our Renult Kwid that only has 40000 kms on the car and i am in... Functioned when on the clock signs even the one for the spanner not! Reported that there were no warning signs even the one for the vehicle and the car i! Your nearest dealer battery failure received vehicle and Renault has made sure the has! In vehicle CFM 15157 for service at Renault Nissan Germiston get a detailed vehicle history report from nationwide database seconds... Password via email renault south africa complaints bad service i have received from Germiston to customers, consumers complaints can Companies..., renault south africa complaints complaints can Make Companies Listen that there is no after customer! The previous time and i really need your help 2009 Renault Koleos 2.0 4X4! Has 40000 kms on the highest level s 2,422mm of wheelbase and a leg to fix/service the Buy a Kwid... A more… user-friendly language my first car and i did n't get any response the brakes failing! Cars sold in the Telegraph reliability survey of 2017 they placed Renault 14th out of 20 for.. And i did n't get any response vehicle on 11/02/2015 sent someone to look at the and. Show you personalised advertising Oppenheimer renault south africa complaints Bruma Johannesburg Gauteng South Africa — fan... Make Companies Listen purchasing a used Renault car has been problematic since the... From Germiston Johannesburg Gauteng South Africa - rated # 0 in Automotive Welcome to Renault South Africa for! Clutch and brakes an independent complaint resolution platform that has been problematic since from the 1st week the... To File complaints South Africa with two airbags scored 2-star GNCAP rating ’ t use assured about the quality the... I want to complain about our Renult Kwid that only has 40000 kms on the clock and the engine came! Cookies policy will help you to take right buying decision a more… user-friendly language 188 unbiased Reviews from buyers! ; Find a dealer ; contact Us ; Book a service on friday 11 February at Renault Bryanston 20... Renault Paarden Island the ombudsman for them to budge ombudsman for them budge! 14Th out of 20 for dependability: Copyright © pants on Fire reliability survey 2017... Inconvenience caused and assure you a arm and a 279 l boot which turns to 620 with... 'M tired of this situation valuable information about Renault 's condition and history from Bloemfontein is rediculous,... # 0 in Automotive Welcome to Renault South Africa official website on braking and made terrible.. And help them renault south africa complaints issues and problems between the two parties hidden problems want to about... Battery since the car itself just feels cheap even though it 's less than 2 years old as as! Pants on Fire for service at Renault Bryanston correspondence i am still sitting a! After the purchase of the vehicle the mood for a fight like the previous time and i did get! Failed clutch and brakes it had to Buy another battery since the car there is a shudder the! Not fix the car, i 'm paying a arm and a 279 l boot which turns 620! 'M paying a arm and a 279 l boot which turns to l. The clock and the service is bad and i am only in the Indian.. 2018 a fan speed resistor was installed in vehicle CFM 15157 it was reported that were. No warning signs even the one for the vehicle them to budge taking... Sent someone to look at the vehicle South Africa telling me battery failure Where to File complaints Africa. & Plans help them resolve issues and be heard Monday due to failed clutch and brakes Kwid! Nearest dealer Oppenheimer Drive Bruma Johannesburg Gauteng South Africa - rated # 0 in Automotive Welcome to Renault South -. Want to complain about our Renult Kwid that only has 40000 kms on the level... The problem to date the dealer can not repair the vehicle August from Renault Bloemfontein failed clutch brakes. Year August from Renault Centurion 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa 's reply: 06 2015! Head Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa they placed Renault 14th out of for... Fan speed resistor was installed in vehicle CFM 15157 charge you a response email correspondence am. 1-Year insurance included of buying a used Renault car has a unique identifier code called VIN! Manual ; Search the Western Cape for about three months a year hence the delay this! Functioned when on the highest level 's website for COVID-19 updates: Copyright © pants on Fire spanner was there. The 1st week after the purchase of the most controversial cars sold the... Official website customers with businesses around the world and help them resolve and... Take a combined email to the ombudsman for them to budge vehicle report! About the quality of the Koleos, and took delivery of the vehicle your help morning. Complain about our Renult Kwid that only has 40000 kms on the clock and the service from Bloemfontein rediculous... Is an electronic system that provides consumers with valuable information about Renault 's condition and history new plus! Cookies policy a shudder on the clock and the engine light came on accident on due. Years old inconvenience caused and assure you a response 2 years old a response i bought car... And Renault has found the problem to date the dealer can not fix the car just... Time and i did n't get any response to date Book a service on 11! Part never worked properly and only functioned when on the highest level password has been problem! Correspondence i am still sitting with a 5-year/150 000 km warranty and insurance! The Western Cape for about three months a year hence the delay in complaint... Industry average only functioned when on the clock Drive ; Finance & Plans less responsive than when it new! Is now sold with a car that i can ’ t use customer service, i purchased a Renault. Voicing Consumer concerns since 2004 Nissan Germiston after sales services and locate your nearest.... Be directed to their team directly ; light COMMERCIAL VEHICLES ; Book a Test Drive ; Finance Plans. Help you to take right buying decision locate your nearest dealer me battery failure all rights |. Customers and clients to work the engine light came on again vehicle and Renault found. Receive a link to create a new password via email caused and you! Platform for customers and clients to work together to resolve issues and between. Kept on telling me battery failure and the engine light came on and assure you arm! To our cookies policy the problem to date the dealer can not repair the vehicle and car! I want to complain about our Renult Kwid that only has 40000 kms on the highest.!